Refund & Cancellation Policy

Last updated: June 2026.

This policy sets expectations for deposits, project payments, subscriptions, and invoices. Final terms may vary by written agreement.

Private build reviews

Introductory private build reviews do not require payment unless a separate written agreement says otherwise.

Deposits

Deposits reserve time and begin project preparation. Deposit refundability depends on whether strategy, review, design, development, or setup work has already started.

Project payments

Project payments are tied to agreed scope and milestones. If scope changes, pricing and timeline may change.

Monthly services

Monthly care, chatbot, review, or automation plans may be cancelled according to the subscription or agreement terms active at signup.

Contact

Billing, cancellation, or project questions can be sent to dylan@outlawintelligenceai.com.